Frequently Asked Questions
Each stone is matched to a placement in your chart. On every product page you can read its Planet-in-Sign, House and Transit archives free, then decide if that stone speaks to you.
No. You can read a stone purely for its history and meaning, or enter your birth details to see how it connects to your chart — both work.
A plain-language reading tied to your chart, with every historical claim traceable to a real, clickable source.
They’re used only to build your archive — never shared, never sold.
You can still get a meaningful reading. Many placements — your Sun sign among them — don’t depend on the exact minute. If you’re unsure, enter your best estimate; only the most time-sensitive details, like your exact rising sign, may shift.
No. We lay out what astrology has traditionally held and what stones have meant across history, offered for reflection — not as medical, psychological or physical claims.
From public-domain historical literature and named institutions — each citation is real and clickable, not invented lore.
Yes — we work only with natural stones, each with a traceable sourcing record.
Natural stones aren’t standardized. Faint veining, colour shifts and tiny inclusions are part of the stone, not defects.
Every piece carries its own sourcing record — real provenance, not just a claim.
Every piece is backed by an internal sourcing record we can trace. We work directly with the operators who develop the mines and the suppliers who handle them afterward.
Under the confidentiality agreements we’ve signed with these partners, we don’t publish their names or exact locations — but each stone’s provenance stays documented and traceable on our side.
Two ways: read your chart first on any product page, or simply go by the stone whose look and meaning draws you.
Keep it simple: wipe your stone with a soft, dry (or very slightly damp) cloth, and avoid long soaks in water.
Keep it away from perfume, lotion and household chemicals, and out of prolonged direct sunlight, which can fade some stones.
Store it on its own — away from harder stones that could scratch it — and take it off before showering, swimming, sleeping or exercising.
Best kept away from long water exposure — wipe it gently rather than soaking, and take it off before showering or swimming.
Some stones coloured by trace minerals can fade, so keep them out of prolonged direct sun.
Keep it close, away from harder stones that could scratch it, and store it in its pouch when you’re not wearing it.
Aside from the natural stone, our settings are 925 sterling silver — skin-friendly and not known to cause allergic reactions.
After you order, each stone is inspected, finely finished and hand-selected before it ships — so the full timeline runs about 7–15 days, tracked the whole way.
Every order ships gift-ready in protective packaging, with your piece cushioned for the journey — lovely to keep or to give.
Yes — every order is tracked from dispatch to delivery.
Contact us within 30 days of delivery with a few photos of the packaging and the item.
Once we confirm it happened in transit, we’ll send a free replacement or a full refund — return shipping on us.
We stand behind every piece for 30 days. If it arrives with clear damage or incomplete, you’re covered by a free exchange or refund after a quick review of your photos.
Natural variation — faint veining, colour shifts, tiny inclusions — is part of the stone, not a defect, so it isn’t grounds for return.
Once your return is approved, we refund to your original payment method within 7 days. Since shipping is on us, there are no delivery fees to deduct — you get the full amount back.
No. Any duties are on us — the price you see is the price you pay.